Common reasons to request help
- Employees need one number to call
- Technology problems are handled inconsistently
- The business needs guidance before buying or replacing equipment
Small-Business IT Support
Personal local IT support for Amarillo small businesses needing help with computers, networks, setup, maintenance, and day-to-day problems.
Business IT Support
Yellow City Tech can serve as the ongoing technology contact for a small business that needs practical help without an enterprise help-desk arrangement.
What this service covers
- Employee computer and software problems
- Network, printer, and connected-equipment issues
- Equipment planning, setup, repair, and maintenance
- Coordinating phone, on-site, and in-shop help as appropriate
Start with a local conversation
Call during business hours to describe the problem and speak with a local person. Yellow City Tech can help determine whether the next step should be initial phone guidance, an on-site visit, or bringing equipment in for diagnosis or repair. Not every problem can be solved by phone.
Call (806) 410-0354Tuesday–Saturday: 10:00 AM–7:00 PM
How Yellow City Tech approaches it
An initial phone conversation identifies the affected people, systems, and urgency. Yellow City Tech then recommends phone guidance, an on-site visit, in-shop repair, or a scoped project.
What to share when you contact us
- Business name and main contact
- Users and equipment affected
- Primary problems and operational impact
$45 standard on-site visit
On-site visits are available for $45 for customers who are not covered by a monthly support plan. The $45 is the standard on-site visit charge. Additional parts, repairs, or larger project work are discussed and approved separately when applicable.
The separate $25 diagnostic fee applies when a device is dropped off for in-shop repair diagnosis. Any transition from an on-site visit to in-shop service will be discussed before additional work.
Ask about small-business it support
Describe the people, devices, and problem involved. Yellow City Tech will review the request and recommend the next appropriate step.
Review warranty, support, pricing, and service policies